ABOUT THE AUTHOR
James is ethusiastic about IT processes and ITIL best practices,iterested in governance trends and he is tuned through self study and research. He effectively pursues the objectives with high business awareness,negotiation,change and team management.
As a consultant, James offers his clients a complete spectrum of IT Infrastructure Services to help them build and manage a highly available, reliable IT infrastructure that is capable of meeting the dynamic needs of their businesses.
Service delivery framework coupled with the best in class tools ensures that customer Infrastructure is dependable and compliant with industry best practices. In accordance with the assessment and customer’s business needs, we deliver SLA based remote managed services based on ITIL framework.